This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Only proceed with Askmygp if you are a registered patient at Pemberton Surgery


Click for help online with askmyGP


The easiest and fastest way to get any kind of help is with askmyGP.  It saves us time too, so please help us to help you.

  • Available 24/7 - we respond in working hours, 8am to 6pm Monday to Friday ( except Wednesday afternoons)

  • We can usually get back to you within the hour, and will see you same day if needed

  • All our registered patients are welcome, parents and carers on behalf of patients too.

  • You can name a GP if you wish (so long as they are working today)

  • You may prefer a message, telephone, video or face to face response (please note due to Covid-19 we are not offering face to face appointments unless absolutely necessary after you have been triaged)

  • you can sign up now with no paperwork.

Please remember to have your telephone to hand once you have made a request.  We are finding that 50% of patients are not answering when trying to contact them back.


To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone  unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.

Please remember to have your telephone to hand once you have made a request.  We are finding that 50% of patients are not answering when trying to contact them back.


Guidance on shielding and protecting extremely vulnerable persons from covid-19



please click the link for advice on what to do when self isolating.

Stay at home advice- NHS                                          

Stay at home guidance in more detail- NHS


If you need to see the GP, please contact the surgery by telephone and you will be offered a telephone consultation with a Clinician and if necessary you will then be given an appointment. Please be patient with us, while we try to deal with a large number of calls and the daily changing advice from Public Health England.

You can also click on the link below to enter your symptom, to receive advice from the NHS Online service.

If you think you might have coronavirus, please click the NHS 111 online link below, answer the questions asked, you will then be advised what to do.

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Do not come into the Practice, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

In Scotland call your GP or NHS 24 on 111 out of hours.

In Wales call 111 (if available in your area) or 0845 46 47.

In Northern Ireland call 111.

For region specific information and advice in:

Further information and details of how to self-isolate are available on

Repeat prescriptions - please ensure that you have let the receptionist know which chemist you would like to nominate for your prescription to be sent to electronically.


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


The surgery has suitable access and toilet facilities for disabled patients.  Please inform the receptionist if you are deaf, have visual problems or any other disability.

If you’re aged 40-74 and you haven’t had a stroke, or you don’t already have heart disease, diabetes or kidney disease, you should have an NHS Health Check every five years.
Health Checks are important in checking for early signs of disease and assessing your overall health. You can find out more about what happens at a Health Check here.
To book an appointment call your local surgery to see if you are eligible. 


Carers Gold Star!

The surgery is currently working with Wigan and Leigh carers centre to provide help and support of our carers and who is being cared for, doing this has awarded us a gold star.

 Please go to our carers page for further information.

(Site updated 18/05/2020)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website